Refund Policy

We want every DRIVYN purchase to be worth it. Because our products are digital and delivered instantly, refunds work as follows.

14-day refund window

You may request a refund within 14 days of purchase if:

• a file is faulty, will not open or does not match its description, and we cannot fix it; or
• you were charged more than once for the same order; or
• you are not satisfied with the product and this is your first refund request for that product.

How to request a refund

Send a message through the contact page with the topic "Refund request", using the email address on your DRIVYN account. Tell us which order and why. We usually reply within two business days.

What happens next

Approved refunds are returned to the original payment method through Stripe. Depending on your bank, it can take 5 to 10 business days to appear. When an order is refunded, access to that product's downloads or course is removed from your account.

Bundles

Bundles are refunded as a whole. We cannot partially refund individual products inside a bundle.

No recurring charges

DRIVYN never charges recurring fees, so there is nothing to cancel after a purchase. If you ever see a charge you do not recognise, contact us immediately.

Consumer rights

This policy does not affect any statutory rights you have under the consumer law of your country.